Delete your account and data

Delete from inside the app

Sign in to FORGE and open Account settings (the gear icon in the top bar). In the settings list, choose Export & deletion (the “Your data, your control” section), then select Permanently delete my account.

Type DELETE ACCOUNT exactly as shown, enter your current account password, and confirm. Download any export you want first — deletion cannot be undone.

Self-service deletion is blocked while you have an active subscription or a pending checkout. If that happens, cancel your subscription and close any pending checkout under Membership & billing first, then return. Contact support below if you need help with that step.

Request deletion without signing in

If you can’t sign in — for example, you no longer have access to the account email or password — email support@forgeadaptive.com.

To confirm the account is genuinely yours, include the email address on the FORGE account you want deleted (and, if you know it, the name or nickname on the profile). We may need to verify account ownership before deleting records.

Do not email your password, payment-card details, identity documents, or health records. Contact us first and we will tell you how to verify safely.

FORGE has not published a fixed turnaround time for emailed deletion requests. We will confirm with you once the request has been handled.

What deletion removes

A completed deletion removes your account, all athlete profiles, saved logs (workouts, nutrition, recovery, measurements and similar records), progress photos, and passphrase-encrypted vault records from active application storage. Records linked to your account — coach messages and parent-managed youth records — are removed through the same deletion.

Copies another person has already downloaded — for example, a report or a photo you shared with a coach — cannot be recalled.

What may remain

Backups held by our providers and financial records we are legally required to keep can have separate retention periods. FORGE has not published exact backup-expiry or financial-record retention schedules; contact support about a specific request. This is not a promise of immediate deletion from every backup or from a coach’s previously downloaded copy.

Not a substitute for professional care

FORGE is not a substitute for medical, psychiatric, or other professional care, and it presents documented approaches from published source material only. This page changes nothing about that.